Certified Specialist Programme in Customer Relationship Management for Women

Sunday, 26 October 2025 11:26:42

International applicants and their qualifications are accepted

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Overview

Overview

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Certified Specialist Programme in Customer Relationship Management (CRM) is designed for ambitious women.


This CRM certification empowers you with in-demand skills.


Master customer relationship management strategies.


Learn best practices for sales, marketing, and customer service.


Boost your career prospects and leadership potential.


Gain a competitive edge in today's market.


Our CRM training program provides practical, hands-on experience.


Become a confident and highly skilled CRM specialist.


Join our supportive community of women in business.


Enroll today and transform your career! Explore the program now.

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Certified Specialist Programme in Customer Relationship Management (CRM) empowers women to excel in the dynamic world of customer service. This unique program provides expert training in CRM strategies, enhancing your skillset in customer engagement, sales, and marketing. Boost your career prospects with in-demand CRM certifications. Gain valuable insights into digital marketing and customer relationship management techniques and unlock leadership potential through mentorship and networking opportunities. Become a highly sought-after CRM specialist with enhanced earning potential. Transform your career trajectory today!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Customer Relationship Management (CRM) Fundamentals and Strategies
• CRM Software Implementation and Customization
• Data Analytics and Reporting for CRM Success
• Customer Segmentation and Targeted Marketing Campaigns
• Building Strong Customer Relationships: Communication & Engagement Strategies
• Salesforce Administration (or other relevant CRM platform)
• Measuring CRM Performance and ROI
• Ethical Considerations in Customer Relationship Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role (Customer Relationship Management - CRM) Description
CRM Specialist Develop and implement CRM strategies, improving customer retention and satisfaction. High demand for analytical and technical skills.
Customer Success Manager (CSM) Focuses on customer onboarding, training, and ongoing support, ensuring high customer lifetime value. Excellent communication is key.
CRM Analyst Analyzes CRM data to identify trends, improve processes, and provide actionable insights. Strong analytical and data visualization skills required.
Salesforce Administrator Manages and maintains the Salesforce platform, ensuring optimal functionality and user experience. Requires Salesforce platform expertise.
Marketing Automation Specialist Automates marketing processes using CRM and marketing automation tools to improve efficiency and effectiveness. Experience with marketing automation platforms is a plus.

Key facts about Certified Specialist Programme in Customer Relationship Management for Women

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The Certified Specialist Programme in Customer Relationship Management (CRM) for Women is designed to empower women with in-demand skills in the dynamic field of customer relationship management. This specialized program focuses on practical application and strategic thinking, equipping participants with the tools to excel in today's competitive business landscape.


Learning outcomes include mastering CRM software, developing effective customer communication strategies, implementing data-driven decision-making processes, and building strong customer loyalty. Participants will also gain valuable insights into customer journey mapping and sales process optimization, crucial elements for boosting customer lifetime value (CLTV).


The programme duration is typically structured to balance comprehensive learning with the demands of a busy professional life. Specific durations vary, but expect a commitment involving both online modules and potentially interactive workshops or seminars. Inquiries should be made to the program provider for exact time commitments.


This Certified Specialist Programme in Customer Relationship Management for Women boasts strong industry relevance. Graduates are well-positioned for roles in various sectors, including sales, marketing, customer service, and business analytics. The program’s focus on women's advancement ensures a supportive and inclusive learning environment, fostering professional networking opportunities.


The curriculum is regularly updated to reflect the latest CRM trends and best practices, ensuring graduates possess cutting-edge skills highly sought after by employers. This CRM training ensures participants gain the knowledge and confidence to advance their careers and contribute significantly to organizational success. The program helps participants develop strong professional networks, essential for career progression and leadership opportunities within the CRM field.

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Why this course?

Certified Specialist Programme in Customer Relationship Management (CSP CRM) is increasingly significant for women in today's UK market. The UK's gender pay gap remains a persistent challenge, with women earning on average 15.4% less than men, according to the Office for National Statistics. Acquiring a CSP CRM certification offers women a powerful tool to bridge this gap and advance their careers. The CRM sector is booming, with an increasing demand for skilled professionals. This certification demonstrates a high level of expertise in a sought-after field, directly addressing industry needs and enhancing career prospects. A recent survey (fictional data for illustrative purposes) indicates a strong correlation between CSP CRM certification and higher salaries for women in the UK.

Job Title Average Salary (GBP) – Women with CSP CRM Average Salary (GBP) – Women without CSP CRM
CRM Manager 55,000 48,000
CRM Analyst 45,000 39,000

Who should enrol in Certified Specialist Programme in Customer Relationship Management for Women?

Ideal Audience for Our Certified Specialist Programme in Customer Relationship Management (CRM) for Women
This Certified Specialist Programme in Customer Relationship Management is designed for ambitious women in the UK seeking to enhance their professional skills and career prospects. With women making up approximately 47% of the UK workforce, this programme offers a powerful opportunity for professional development and improved job satisfaction.
Our programme specifically targets women who are:
  • Working in customer-facing roles or aspiring to such roles.
  • Seeking to upskill in CRM software and best practices.
  • Interested in improving their customer relationship management skills and strategies.
  • Looking to boost their earning potential and career advancement opportunities.
  • Driven to become leaders in the field of customer service and relationship building.
Regardless of your current experience level, our comprehensive curriculum provides the knowledge and skills needed to succeed in today's competitive marketplace. Invest in yourself and unlock your full potential with our Certified Specialist Programme in CRM!